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Community Care Line Services

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Website Call

01246 861 500
01246 861 500 (Enquiries)

Registered Office: Stretton Road, Morton, Alfreton, Derbyshire, DE55 6HD

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Regulator rating: Good
Details updated 5 days ago

Availability

From £23 Per Hour
Derbyshire County Council
Minimum Visiting Time 15 Minutes

About Us

Careline Services is a domiciliary care service that has been operating for over 30 years. We are passionate about the care we provide and make sure that we only employ people who have a vocation in care.
Our staff have extensive training, which is updated every year to make sure that they have the skills required to care for you.
Our agency is split into 4 areas, which united, cover most of Derbyshire. Because we have split the areas, each one is more easily managed with a Care Coordinator and a field coordinator.
We offer out-of-hours support for staff and service users in case of emergency. This is offered between 6 am and 10.30 pm.
Our office is open 7 days a week and also on bank holidays and Christmas.
We have a very good local reputation, and our existing customers refer us to their friends.

Care at Community Care Line Services

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • Hourly
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Nursing
    • Palliative / End of Life
    • Parkinson's disease
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. Further details about the team are available upon request.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£23

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report