Karia Care Services
07377 433 231
07377 433 231 (Enquiries)
Registered Office: Unit 313, Barking Enterprise Centre, 50 Cambridge Road, Barking, IG11 8FG
Availability
About Us
Quality Management
The quality of our service is founded on the quality and cooperation of our whole
management team who work together as one unit in accordance with our policies and procedures for the benefit of all of our service users. Our care managers work openly with their service users, their families, staff and professionals to structure each person’s unique package of support designed to meet their specific needs; this is a dynamic process with support plans reviewed every 6-9 months or as and when needed if this is less than this.
On-going progress and issues are discussed at weekly care management meetings so that we pool ideas and reach collective decision.
All staff are supported to complete and maintain their training to at least Care Certificate with additional specialist courses. Staff are also supported to undertake training to level 3 and above if this is something they want to do.
Karia Befriending Care Agency invites service users, family and staff to participate in our annual quality assurance process to identify what we have done well and where we can make improvements, and we then circulate our action plan for the following year based on these outcomes.
Welcoming Compliments & Complaints
Karia Befriending Care Agency welcomes compliments and complaints from our service users, their families, staff and professionals. All compliments are recorded and the staff referenced, notified.
Care managers regularly have open communication with their service users and family members and they will always strive to resolve any issues promptly and informally as part of their care management process.
We recognize that it remains every service user’s right to raise a formal complaint, and we have clear policies and procedures for dealing with formal complaints. To make this accessible to our service users, they have been given information in accessible formats to enable them to raise a complaint if necessary.
Care at Karia Care Services
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Age
- 18 - 64
- 65 and over
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Key Types
- 24-Hour
- Hourly
- Live-in
- Overnight Care
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Type of Care
- Diabetic care
- Down's syndrome
- Eating disorders
- Head/brain injury
- Heart conditions
- Learning disability / Autism
- Mental Health
- Nursing
- Palliative / End of Life
- Parkinson's disease
- PEG feeding
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
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Specific Care Needs
- Cancer
- Catheter
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
- Substance misuse
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Care Services
- Companionship
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly e.g. staff are comfortable around domestic animals
- Pet services e.g. staff provide dog-walking, feeding, etc.
- Rehabilitation inc. post-op support
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
Funding Sources
- Self-funding (private)
Areas We Cover
Languages
- English
Fees
Regulator Rating
Overall: Good
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Safe:Good
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Effective:Good
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Caring:Good
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Responsive:Good
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Well-led:Good