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Family At Heart Home Care (Office)

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A company logo
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01709 278 628

Registered Office: 12 Ring Farm Lane, Cudworth, Barnsley, S72 8FU

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Regulator rating: Unknown/Not rated
Details updated 2 weeks ago

Availability

From £24 Per Hour
Barnsley
Minimum Visiting Time 30 Minutes

About Us

At Family at Heart Home Care, we believe exceptional care begins long before a visit takes place it begins with trust, compassion, and clinical excellence. Founded and led by experienced paramedic and a nurse, our service was created to bridge the gap between traditional domiciliary care and the increasingly complex needs of people living with long-term conditions, frailty, and age-related vulnerabilities. Our clinical background means every decision we make, every assessment we carry out, and every plan we build is grounded in evidence-based practice, safety, and dignity.

We understand that inviting someone into your home is deeply personal. That’s why we take a holistic approach that recognises not just the individual receiving care, but the family around them. We work closely with relatives, GPs, community teams, and safeguarding partners to ensure our clients receive the right care, at the right time, by the right professional. Our mission is to support independence, protect wellbeing, and bring peace of mind especially during life’s most challenging moments.

What We Cover

Family at Heart offers a wide range of care that is tailored to each person’s unique needs.

> Personal & Daily Living Support
> Assistance with washing, dressing, grooming, and continence
> Meal preparation, hydration monitoring, and nutrition support
> Medication administration, prompts, and complex MAR management
> Mobility assistance, transfers, and safe moving and handling
> Companionship, emotional support, and cognitive stimulation
> Palliative and end-of-life support following individualised care plans
> Home & Social Support
> Light household tasks and routine domestic support
> Escorting to appointments, community events, and social activities
> Welfare checks and reassurance visits
> Assistance with shopping, prescriptions, and household organisation

Our Prices:

We believe in clear, fair, and transparent pricing, with no hidden costs. Our pricing reflects the clinical oversight provided by paramedics and nurses, the quality of our staff training, and our commitment to safe, regulated care.

> 30 Minute Calls from £14.50
> 45 Minute Calls from £17.00
> 60 Minute Calls from £24

> Complex Care Packages: Individually priced after assessment
> Overnight Care & Sitting Service: Individually priced after assessment

Every new client receives a free comprehensive assessment, ensuring the care plan is clinically sound, personalised, and aligned with their goals and preferences.

Our Values:

Our values are the heartbeat of our service. They guide how we care, how we communicate, and how we support every person we meet.

Compassion:

We treat every individual as we would want our own family to be treated—with kindness, patience, and understanding.

Commitment:

We go beyond the minimum, offering reliable, high-quality care delivered by a team that genuinely cares.

Integrity:

We are honest, transparent, and accountable in everything we do—from clinical decision-making to everyday communication.

Empower:

We help clients regain confidence, independence, and control over their lives through support that uplifts and respects their choices.

Why Choose Us?

> Paramedic and nurse-led oversight for safer, more responsive care
> A friendly, skilled team trained to a high clinical and professional standard
> Care plans that adapt as needs change -- no one-size-fits-all approach
> A local, family-run service that values community, compassion, and dignity
> Strong safeguarding, governance, and professional accountability structures
> 24/7 on-call support and rapid escalation if clinical concerns arise

At Family at Heart, your safety and wellbeing are more than a responsibility they are a privilege. We are here to support you and your loved ones with care that is clinically informed, compassion-led, and genuinely centered around family.

Care at Family At Heart Home Care (Office)

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • Hourly
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. For additional information regarding the team, please get in touch.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£24
Overnight rate (£ per night)
£240

Regulator Rating

Overall: Unknown/Not rated

  • Safe:
    Unknown/Not rated
  • Effective:
    Unknown/Not rated
  • Caring:
    Unknown/Not rated
  • Responsive:
    Unknown/Not rated
  • Well-led:
    Unknown/Not rated