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Trusted Care South West Limited

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01271 445 940

Registered Office: Trusted Care South West Limited, Florence House, Brannam Crescent, Roundswell Business Park, Barnstaple, EX31 3TD

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Details updated 3 weeks ago

Availability

From £30 Per Hour
Devon County Council
Minimum Visiting Time 30 Minutes

About Us

At the heart of every thriving community is compassionate, dependable care. For over 25 years, we have proudly served our local community, delivering trusted, professional social care services that put people first. Our reputation has been built on dedication, experience, and an unwavering commitment to person-centred care — the very soul of our company.

Experience That Makes a Difference

With decades of hands-on experience, we understand that no two individuals are the same. Our team has extensive expertise in supporting people with:

Mental health needs

Physical disabilities

Long-term illnesses

Complex care requirements

End-of-life care

Age-related conditions

We work closely with families, healthcare professionals, and local services to ensure every care package is tailored to individual needs, preferences, and wishes.

Person-Centred Care – Always

We believe care should never be “one size fits all.” Every support plan we create is built around the person — their lifestyle, routines, choices, and goals. We promote independence wherever possible, empowering individuals to remain in the comfort and safety of their own homes while maintaining dignity and control over their lives.

Our approach focuses on:

Respecting personal choices and cultural preferences

Encouraging independence and confidence

Maintaining dignity and privacy

Supporting emotional wellbeing as well as physical health

Highly Trained, Compassionate Staff

Our carers are the foundation of our service. Each member of our team is carefully selected not only for their skills but for their compassion and commitment.

All staff receive high-level training before delivering care

Ongoing professional development and refresher training is provided throughout the year

We personally introduce carers before they begin any new care package

Staff receive specialised training tailored to each individual’s care needs

We believe consistency builds trust. That’s why we ensure our carers are fully prepared and confident before supporting any client.

Strong Leadership & Community Presence

Our commitment to quality doesn’t stop with training. We maintain a strong and visible leadership presence:

Supervisors are out in the community every day

Our Manager works directly alongside carers

Regular reviews and quality checks ensure high standards are maintained

This hands-on approach allows us to provide continuous support not only to our clients but also to our staff — ensuring a positive, reliable, and responsive service at all times.

Compassion Beyond Care

We are more than just a care provider — we are part of the community. We pride ourselves on being friendly, approachable, and always available to talk. Whether it’s a client, family member, or staff member, we always make time to listen.

We also offer free visits to the most vulnerable members of our community, helping them access the support they need to remain safe and independent at home. Supporting people to stay in their own homes is not just our service — it’s our mission.

Why Choose Us?

✔ Over 25 years of trusted local experience
✔ Trained in mental health, physical support, and complex care
✔ Fully trained, compassionate staff
✔ Daily community supervision and active management involvement
✔ Personalised care packages tailored to individual needs
✔ Promotion of independence and dignity
✔ Free support visits for vulnerable individuals


Choosing care is a deeply personal decision. With our proven track record, experienced team, and genuine dedication to person-centred support, you can feel confident that you or your loved one are in safe hands.

Care at Trusted Care South West Limited

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • Hourly
  • Type of Care
    • Diabetic care
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. All staff complete and maintain current Infection Prevention and Control training to support safe care delivery. For additional information regarding the team, please get in touch.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£30

Regulator Rating

Overall: Unknown/Not rated

  • Safe:
    Unknown/Not rated
  • Effective:
    Unknown/Not rated
  • Caring:
    Unknown/Not rated
  • Responsive:
    Unknown/Not rated
  • Well-led:
    Unknown/Not rated