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Actual Care Services Ltd

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01215 070 088

Registered Office: Nuvo House Business Centre, Austin Way, Hamstead Industrial Estate, Birmingham, B42 1DU

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Regulator rating: Good
Details updated 1 week ago

Availability

From £23 Per Hour
Birmingham
Minimum Visiting Time 30 Minutes

About Us

Welcome to Actual Care Services Ltd., your trusted partner in high-quality domiciliary care and Supported Living in Birmingham. Located in the Austin Way, Hamstead Industrial Estate area, we are proud to offer compassionate and professional home care to adults of all ages, tailored to your unique needs and circumstances. We deliver exceptional care across the vibrant communities of Birmingham City Council and Sandwell Metropolitan Borough Council.

Rated 'Good' by the Care Quality Commission (CQC), our experienced team delivers a broad range of services, including personal care, companionship, medication assistance, and specialist support for conditions such as dementia, Parkinson’s disease, learning disabilities, heart conditions, mental health, stroke recovery, and palliative or end-of-life care. We offer flexible care options: hourly, overnight, live-in, 24-hour, and double-up care, with prices starting from £23.35 per hour.

At Actual Care Services Ltd., we believe everyone deserves to feel safe, valued, and comfortable at home. Our carers are available in both male and female, speak a variety of languages including English, Bengali, Hindi, Punjabi, Somali, and Urdu, and are sensitive to faith, cultural needs, dietary requirements, and LGBTQ+ support. We also offer domestic help, assistance with shopping, food preparation, escorted trips, pet-friendly staff, and transportation to support daily life.

We accept self-funding, Local Authority funding (with or without top-up), and NHS Continuing Healthcare (CHC). Whether you are arranging care for yourself or a loved one, our dedicated team is here to make the process as easy, respectful, and supportive as possible.

Contact Actual Care Services Ltd. today to discover how we can help you enjoy peace of mind and independence in your own home.

Care at Actual Care Services Ltd

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Catheter
    • Challenging behaviour
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. Services are delivered by staff who can communicate effectively in several languages including Punjabi, Somali, and Urdu. Further details about the team are available upon request.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Bengali
  • English
  • Hindi
  • Punjabi
  • Somali
  • Urdu

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£23

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report