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A1 Care

01202 122 022
01202 122 022 (Enquiries)

Registered Office: 158 Richmond Park Road, Bournemouth, Dorset, BH8 8TW

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Regulator rating: Good
Details updated 1 week ago

Availability

From £7 Per Hour
BCP Council
Minimum Visiting Time 30 Minutes

About Us

A1 Care is a family-run home care provider dedicated to helping people remain safe, independent and comfortable in their own homes. Serving communities across Bournemouth, Christchurch, Poole, Dorset, Hampshire, Wiltshire and Swindon, the organisation has built a strong reputation for delivering compassionate, person-centred care that places individuals and families at the heart of every decision. At A1 Care we believe that there is no place like home.

As a family-led organisation, A1 Care understands the importance of trust when inviting care into the home. The team works closely with clients, relatives and healthcare professionals to ensure that support is tailored to each person’s needs, preferences and lifestyle.

A1 Care is regulated by the Care Quality Commission (CQC) and is proud to be rated Good. Across all locations the organisation is registered to provide the regulated activities of Personal Care and Treatment of Disease, Disorder or Injury (TDDI), enabling the service to support individuals with a wide range of health and care needs while ensuring care is delivered safely and in line with national regulatory standards.

The quality of care provided by A1 Care has also been recognised through industry awards. The organisation has been named a Top 20 Home Care Provider in South West England by homecare.co.uk for four consecutive years (2022, 2023, 2024 and 2025). These awards are based on verified reviews from clients and their families.

Alongside these achievements, A1 Care maintains active membership with leading professional bodies including the Homecare Association, Dorset Care Association, and Hampshire Care Association, helping ensure the organisation remains aligned with national best practice and continuous improvement within the social care sector.

Live-In Care and Reablement: A Genuine Alternative to Residential Care:

One of A1 Care’s specialist services is live-in care, providing round-the-clock support for individuals who wish to remain in their own homes rather than move into residential care. A dedicated care professional lives in the home and supports with personal care, medication, mobility, meal preparation, companionship and daily routines.

A1 Care offers a specialised live-in reablement approach for individuals returning home following minor surgery, illness, or a short hospital stay who may need additional support while they recover.

Through our reablement pathway, individuals can return home sooner and recover in the comfort of familiar surroundings while receiving personalised one-to-one support. Our care professionals focus on helping individuals regain strength, mobility and confidence with daily living activities while encouraging independence wherever possible.

As recovery progresses, support can be gradually stepped down, reducing the level of care as individuals regain independence. This flexible approach provides reassurance during recovery and offers a genuine alternative to temporary residential care, allowing people to rehabilitate within their own home environment.

A1 Care also offers respite care, providing short-term support for individuals and families who may need temporary assistance following illness, hospital discharge, or when a regular carer requires a break.

Domiciliary Care:

Alongside live-in care, A1 Care provides domiciliary (visiting) care, offering flexible support throughout the day. This may include assistance with personal care, medication support, meal preparation, mobility, companionship and attending appointments.

Domiciliary care enables individuals to continue living independently while receiving the support needed to remain safe and well at home.

Complex Care Support:

A1 Care also supports younger adults with complex needs, including individuals living with learning disabilities, autism and long-term health conditions.

Our approach focuses on enabling people to live full and meaningful lives, supporting individuals to develop independence, build confidence and engage with their communities. We work closely with individuals and families to create personalised support that reflects each person’s goals, interests and aspirations.

Support may include developing independent living skills, accessing education or employment opportunities, building social connections and participating in community life. By focusing on each person’s strengths and abilities, our teams help individuals live as independently as possible while receiving the support they need within their own home.

Care Built on Trust:
At A1 Care, our focus is simple: supporting people to live well at home. Through live-in care, domiciliary care, complex care and reablement services, we help individuals maintain dignity, independence and quality of life in the place they know best — because there really is no place like home.

Care at A1 Care

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. All staff complete and maintain current Infection Prevention and Control training to support safe care delivery. We are able to provide services in several languages including Italian, Romanian, and Polish to meet individual communication needs. For additional information regarding the team, please get in touch.
Photo of manager
Photo of staff

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • Chinese
  • English
  • Hungarian
  • Italian
  • Polish
  • Romanian

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£7

Regulator Rating

Overall: Good

  • Safe:
    Requires Improvement
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good

Additional Information

Awards
  • Care Quality Commission (CQC) Overall rating: Good
  • Top 20 Home Care Provider – South West England Awarded by homecare.co.uk for the years: • 2022 • 2023 • 2024 • 2025 This award is based on independent client and family reviews, recognising the 20 highest-rated home care providers in the South West of England.
  • Professional Memberships • Homecare Association – The UK’s national membership body for home care providers, promoting high standards and best practice across the sector. • Dorset Care Association – Supporting collaboration and quality improvement across care providers in Dorset. • Hampshire Care Association – Representing and supporting care providers across Hampshire.