analytics url
Back to the previous pageBack

Heather House

Cheshire Avenue, Birtley, Chester Le Street, County Durham, DH3 2BA

08000 353 776Telephone

Regulator rating: Good
updated
Details updated 3 days ago

Rooms availableRooms available

Beds
12 total beds
Brand
Voyage
Ownership type
Privately Owned
Local Authority
Gateshead Metropolitan Borough Council

Overview

Heather House is a residential care home, located in Birtley, Durham. Here, we provide high-quality support for 11 people with autism, challenging behaviour, epilepsy, Down’s syndrome and learning disabilities.

Our two-storey home has 10 bedrooms and a separate, one-bedroom bungalow. The home has lots of shared communal areas, including a spacious living room, dining room and kitchen, perfect for the people we support to learn independent living skills.

At Heather House, the people we support enjoy days out to the open-air museum and country parks. We also have regular days out in Gateshead, Newcastle and Durham where we visit historical museums, cat cafes, theatres, and our local steam train railway, where they host afternoon tea on the train. We attend events such as community discos well as trips to the cinema, the bowling alley, the local library, restaurants, cafes and picnics during the warmer months.

Care Types

  • Duration
    • Long-term
  • Age
    • Adults 65 and over
    • Adults under 65 yrs
  • Type of care
    • Learning Disability
  • Specific care needs
    • Autism

Care Home Facilities

  • Key Features
    • Dining Room
    • Garden
    • Lounge
    • Resident Choice Dining
    • Wifi
  • Accessibility
    • Free Parking (on-site)
    • Minibus
  • Leisure and Wellbeing
    • Activities (bingo, etc.)
    • Daily Newspapers
    • Individual/Group Outings

Room Facilities

  • Key Features
    • Own Furniture Allowed
    • Wifi
  • Bathroom
    • Communal Bathroom (only)
  • Accessibility & Equipment
    • Assisted Bathroom
    • Ground Floor Rooms

In The Area

Airport Airport 12.1 miles
Bank Bank 1.1 miles
Bar Bar 0.1 miles
Bus Station Bus Station 1.7 miles
Cinema Cinema 5.8 miles
Dentist Dentist 0.1 miles
Doctor Doctor 0.6 miles
Hospital Hospital 0.6 miles
Park Park 0.4 miles
Pharmacy Pharmacy 0.8 miles
Shop Shop 0.1 miles
Supermarket Supermarket 0.4 miles
Train Station Train Station 1.7 miles

Languages

  • English

Funding Sources

  • Local AuthorityWhen your local authority pays for your care - sometimes referred to as 'state funding'
  • Local Authority with top-upWhen you pay the difference between what your local authority is willing to pay and the care home's fee
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)When you pay for care home fees yourself

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good