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Heather House

Cheshire Avenue, Birtley, Chester Le Street, County Durham, DH3 2BA

08000 353 776

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Regulator rating: Good
Details updated 1 day ago

Rooms available

11 total beds
Voyage
Privately Owned
Gateshead Metropolitan Borough Council

About Us

Heather House is a residential care home, located in Birtley, Durham. Here, we provide high-quality support for 11 people with autism, challenging behaviour, epilepsy, Down’s syndrome and learning disabilities.

Our two-storey home has 10 bedrooms and a separate, one-bedroom bungalow. The home has lots of shared communal areas, including a spacious living room, dining room and kitchen, perfect for the people we support to learn independent living skills.

At Heather House, the people we support enjoy days out to the open-air museum and country parks. We also have regular days out in Gateshead, Newcastle and Durham where we visit historical museums, cat cafes, theatres, and our local steam train railway, where they host afternoon tea on the train. We attend events such as community discos well as trips to the cinema, the bowling alley, the local library, restaurants, cafes and picnics during the warmer months.

Care Types

  • Duration
    • Long-term
  • Age
    • Adults 65 and over
    • Adults under 65 yrs
  • Type of care
    • Learning Disability
  • Specific care needs
    • Autism

Care Home Facilities

  • Key Features
    • Dining Room
    • Garden
    • Lounge
    • Resident Choice Dining
    • Wifi
  • Accessibility
    • Free Parking (on-site)
    • Minibus
  • Leisure and Wellbeing
    • Activities (bingo, etc.)
    • Daily Newspapers
    • Individual/Group Outings

Room Facilities

  • Key Features
    • Own Furniture Allowed
    • Wifi
  • Bathroom
    • Communal Bathroom (only)
  • Accessibility & Equipment
    • Assisted Bathroom
    • Ground Floor Rooms

In The Area

Airport 12.1 miles
Bank 1.1 miles
Bar 0.1 miles
Bus Station 1.7 miles
Cinema 5.8 miles
Dentist 0.1 miles
Doctor 0.6 miles
Hospital 0.6 miles
Park 0.4 miles
Pharmacy 0.8 miles
Shop 0.1 miles
Supermarket 0.4 miles
Train Station 1.7 miles

Languages

  • English

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good