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SilverBirch Healthcare Ltd

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Trustpilot

01322 941 444

Registered Office: 17 Highfield Road, Dartford, DA1 2JS

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Regulator rating: Good
Details updated 1 month ago

Availability

From £25 Per Hour
Kent County Council
Minimum Visiting Time 15 Minutes

About Us

SilverBirch Healthcare is a family-run domiciliary care provider based in Dartford, Kent, offering personalized home-care services that support individuals to remain safe, independent and comfortable within their own homes. The organization provides a wide range of care options tailored to adults of varying needs, including older people over 65 as well as younger adults living with physical disabilities, long-term conditions, dementia and complex care requirements. Their services extend across Kent and South East London, covering areas such as Dartford, Bexley, Erith, Swanley, Sidcup, Orpington, Bromley, Chislehurst and surrounding communities. SilverBirch Healthcare places emphasis on compassionate, person-centered support, providing assistance with everyday activities such as personal care, washing, dressing, meal preparation, medication support, mobility and household tasks. Live-in care and hourly visiting care are available, meaning individuals can receive either round-the-clock support or scheduled visits throughout the day depending on their personal needs.

The service is regulated by the Care Quality Commission and has previously been rated Good in all key areas, reflecting the organization's commitment to safe, effective, responsive and well-led care practice. Families and clients frequently describe the service as reliable, supportive and compassionate, often noting that staff go above and beyond to ensure dignity, respect and independence are maintained. SilverBirch Healthcare also supports people with emotional wellbeing, companionship and community engagement, encouraging service users to maintain routines, relationships and social interests wherever possible. Their approach combines professional care with warmth and human connection, aiming to create a positive experience for individuals and their families during times when support is needed most.

Care at SilverBirch Healthcare Ltd

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Nursing
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. Our workforce maintains up-to-date Infection Prevention and Control training in accordance with best practice. Further details about the team are available upon request.

Funding Sources

  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£25
Price information Additional price information

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report