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Empathy Care Services

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07704 097 433

Registered Office: 8 Globe Lane, Littleport, ELY, Cambridge, PE6 7JP

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Regulator rating: Good
Details updated 1 day ago

Availability

From £28 Per Hour
Peterborough
Minimum Visiting Time 30 Minutes

About Us

Welcome to Empathy Care Services, your trusted provider of personalised home care in Glinton, Peterborough, Cambridge, Ely, and Cottenham. With a ‘Good’ rating from the Care Quality Commission (CQC), we are committed to delivering high-quality, compassionate care for adults of all ages in the comfort of their own homes.

We understand that every individual’s needs are unique. Our experienced and friendly team offers a wide range of services, including personal care, companionship, domestic help, support with complex health conditions such as dementia and Parkinson’s disease, specialist care for learning disabilities, mental health support, and much more. Whether you require hourly visits, overnight assistance, 24-hour care, or live-in support, we tailor our services to suit your lifestyle and preferences.

At Empathy Care Services, we value dignity, independence, and respect. Our carers are trained to provide sensitive support, including dietary needs, medication assistance, cultural considerations, and pet-friendly options. We offer double-up care for enhanced safety, male or female carers, LGBTQ+ support, and escorted trips for social engagement. Our flexible funding options embrace private, Local Authority, and NHS Continuing Healthcare (CHC).

If you or a loved one are seeking reliable care at home, Empathy Care Services is here to help. Contact us today for a free, friendly consultation to discuss how we can support your well-being and peace of mind. Your care, your choice, your comfort.

Care at Empathy Care Services

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Nursing
    • Palliative / End of Life
    • Parkinson's disease
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. Further details about the team are available upon request.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£200
Hourly Price
£28
Live-in rate (£ per week)
£1,300
Overnight rate (£ per night)
£200

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report

Additional Information

Accreditations
  • CQC RATING-GOOD