SSA Star Care Ltd

SSA STAR Care Agency is a Domiciliary Care Agency that offers individualised pathways of progressive care and support to people from their initial placements in hospitals, care homes, or other settings, successfully reintegrating them into communities through holistic, integrated, supported living services.

SSA STAR Care provides domiciliary care and support to service users from all groups and communities, working with them and their family members to develop a personalised support plan that meets their daily needs and enhances their quality of life in their own homes. We are also specialised in providing personal care and associated domestic care to the communities residing in the boroughs of Greater London.

SSA STAR Care is committed to providing a high-quality, reliable support service tailored to each of our service users’ individual needs, promoting independence, maintaining privacy, dignity, and choice throughout the community.

We believe that each individual service user is a unique social being who has dignity and worth. Although requiring such assistance due to their frailty or ill health, it should only be provided in a climate and manner that allows them to retain their self-respect, individuality, privacy, and independence, enabling them to live to their maximum physical and mental potential. We assure every service user that they have free choice in the level of service and the assistance that they require, which will be reflected in their personal plan of care.

SSA Star Care Ltd is CQC Certified to provide the “Regulated Activity” of Personal Care.SSA Star Care Ltd specialises in the following services:
People require Personal Care, People with Dementia, People with Physical Disabilities, People with Sensory Impairments, People with Mental Health Issues, People with Learning Disabilities.

SSA Star Care Ltd is flexible when it comes to meeting people’s rapidly changing needs to ensure they remain in their own homes rather than in a health and social care setting. We ensure people’s families are supported too. We ensure Care Plans are written so that people receive care and support exactly as they wish. SSA Star Care Ltd respect people's rights to make their own decisions. We support people in accessing healthcare services if they need them. Staff receive training according to their preferred learning style and appropriate skills and knowledge to deliver care in a person-centred way.

Supported Living
Our philosophy of service delivery aims to provide these high standards of comprehensive care/support that reflects an ethos of respect for people by treating them with dignity and ensuring that their right to privacy, safety, security and choice is maintained.

We enable/reable each person to maximise their independence by agreeing with them through information sharing and consultation, individual person-centred care/support plans, supporting them with risk-taking and encouraging the retention and development of daily life-skills. This is achieved by enlisting the support of the individual's family (by choice), other professional services, and organisations, as necessary from time to time and in accordance with the defined needs of the service user.

SSA STAR CARE Agency is a proactive provider of care and support to people with Learning Disabilities throughout the London area. We empower people to live as independently as possible within a registered home setting, a supported living service with a tenancy, or a home with a care package.

Our services extend to people with diverse and often complex needs. Our approach is person-centred; therefore, we are committed to the principle that the people we serve have the right to choose, to have control, and to have their voices heard regarding how they wish to live their lives and be supported.

Risk management
SSA Star Care Ltd believe care should be a positive experience. All clients have the right to lead a life which is as satisfying as possible and this will involve taking positive risks. The responsibility of the care manager and staff is to identify the risks individuals may present and take reasonable measures to reduce the risks without placing unnecessary restrictions on individuals.

Personal relationships
All clients, regardless of gender , must have the right, freedom and privacy to enjoy personal relationships. This will require staff to exercise particular tact and diplomacy.

Spiritual needs
Any client wishing to talk to a leader of religion will be helped to do so by the Care Manager where he/she is unable to make such arrangements themselves. Voluntary organizations should be encouraged to call for and assist clients, who wish to attend local services. Leaders of religion should be encouraged to visit clients and hold services as required at reasonable intervals by arrangement with the Registered Manager. Clients will be free to decide whether to part