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Details updated 2 days ago
From £24 Per Hour
Hampshire County Council
Minimum Visiting Time 30 Minutes
Sorted Healthcare Hampshire
01932 483 180
07572 988 062 (Enquiries)
Registered Office: Centaur House, Ancells Road, Fleet, Hampshire, GU51 2UJ
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Regulator rating: Good
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About Us
There is a moment, quiet and personal, when you realise someone you love needs more help than they used to. Perhaps your mother is struggling with meals. Perhaps your father had a fall and the hospital says he can come home, but you know home is not quite ready for him. Perhaps you are the one who needs support, and you want it on your terms, in your space, with your dignity intact. That moment is exactly where Sorted Healthcare begins. Your care, sorted!
We are a CQC-registered care provider delivering homecare, supported living, extra care and live-in care across Hampshire, Surrey, East Sussex, Bristol and NHS London Trusts. We support adults aged 18–65 and 65+, and we were built on one conviction: people deserve to live safely and independently at home for as long as they choose. Not surrounded by strangers. At home, where the photographs on the wall tell stories only they can tell and the kettle sits in the spot it has occupied for twenty years.
Our Hampshire service was rated Good in every CQC key area following a full inspection: Safe, Effective, Caring, Responsive and Well-Led. But one detail from that inspection matters to us more than any official badge. The inspectors observed that our carers felt supported, teamwork was effective, and people and relatives spoke positively about staff competence, kindness and care. These small observations speak volumes. A happy carer is a patient carer. A happy carer notices the subtle shift in mood, the change in appetite, the quiet withdrawal that might signal something serious. We invest in our people because the quality of care is only ever as good as the person walking through your front door. We pay fairly, train extensively, give manageable schedules with proper travel time, and treat our team as the skilled professionals they are. The result is a workforce that stays. Lower turnover means deeper relationships, stronger continuity and care delivered by someone who knows you, not a stranger checking a rota.
We deliver far more than help with daily tasks, valuable though that is. Our specialist care is led by a clinical director and spans dementia and Alzheimer’s, palliative and end-of-life support, cancer care, mental health conditions, physical disability assistance, high dependency and two-carer packages, neurological conditions including Parkinson’s, MS, motor neurone disease and stroke recovery, sensory impairment, hospital discharge, companionship, sit-in services, respite and night care. Each specialism is backed by advanced, condition-specific training that goes well beyond the statutory minimum. You are not simply getting a carer. You are getting a professional who understands your condition, recognises its trajectory and knows how to respond when things change.
Whether you fund care privately or receive support through a local authority or NHS trust, you get the same standard of service. There is no two-tier system here. Private clients benefit from complete flexibility, transparent pricing and direct access to our care management team. Local authority and NHS-commissioned clients benefit from the rigorous clinical governance, safeguarding and compliance that earn us those contracts. We work seamlessly alongside social workers, district nurses, occupational therapists and hospital discharge teams because we speak the same language as the professionals coordinating your care.
Choosing care is one of the hardest decisions a family will make, and it often comes during a crisis. We understand. Reaching out for professional support is not a failure. It is one of the most responsible, loving decisions you can make. When you choose Sorted Healthcare, you are not handing your loved one to strangers. You are bringing in a vetted, trained team who will work alongside your family, keep you informed and welcome your input into a care plan that is genuinely built around the person, not a template with their name dropped in. We learn routines, preferences and anxieties. We find out how tea is taken. We understand which days the grandchildren visit and why Wednesday mornings matter.
Good care protects independence rather than taking it away. It reduces risk without removing choice. It makes life more manageable while preserving the routines, dignity and identity that give it meaning. That philosophy shapes everything we plan, deliver and review. Communication is never an afterthought; families get clear updates, responsive contact and straightforward answers when needs change. And yes, we are pet-friendly, because for many of our clients, the cat on the lap or the dog by the back door is not a luxury. It is a lifeline.
You do not need every answer before you call. You do not need to wait until things become urgent. Call 01932 483 180 or email info@sortedhealthcare.co.uk for a free, no-obligation conversation. Visit www.sortedhealthcare.co.uk to learn more. Sorted Healthcare—Your Care, SORTED!
Care at Sorted Healthcare Hampshire
-
Age
- 18 - 64
- 65 and over
-
Key Types
- 24-Hour
- Hourly
- Live-in
- Overnight Care
-
Type of Care
- Diabetic care
- Head/brain injury
- Heart conditions
- Mental Health
- Palliative / End of Life
- Parkinson's disease
- PEG feeding
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
-
Specific Care Needs
- Cancer
- Catheter
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
-
Care Services
- Companionship
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- Male or female carers available
- Medication assistance (oral)
- Pet friendly e.g. staff are comfortable around domestic animals
- Pet services e.g. staff provide dog-walking, feeding, etc.
- Rehabilitation inc. post-op support
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
All team members hold valid DBS checks in line with safer recruitment practices. Infection Prevention and Control training is completed and kept up to date across the workforce. Care and support can be provided in several languages including Igbo, Hausa, and Yoruba to ensure clear communication and understanding. For additional information regarding the team, please get in touch.
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
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Languages
- English
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Fees
Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required.
The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£24
Regulator Rating
Overall: Good
-
Safe:Good
-
Effective:Good
-
Caring:Good
-
Responsive:Good
-
Well-led:Good