Walfinch West Suffolk
01284 834 483
01284 834 483 (Enquiries)
Registered Office: Victoria House, Market Place, Hadleigh, Ipswich, IP7 5DL
Availability
About Us
Walfinch West Suffolk is a dedicated home care provider delivering personalised, compassionate care to individuals in the comfort of their own homes across the West Suffolk region. As part of the nationally recognised Walfinch care network, the branch combines the strength of a trusted UK care brand with a strong local focus, ensuring that every client receives support tailored to their unique needs and lifestyle.
Based in Hadleigh, the service provides flexible visiting care and live-in care designed to help people maintain independence while remaining in familiar surroundings. Care can be arranged from short companionship visits through to full-time support, ensuring individuals receive the right level of assistance at the right time.
Walfinch West Suffolk supports people with a wide range of needs, including assistance with daily living, personal care, medication support, meal preparation, mobility, and companionship. The team also provides specialist support for conditions such as dementia, Parkinson’s disease, stroke recovery, and multiple sclerosis, helping individuals live safely and comfortably at home.
The branch is led by experienced care professional Managing Director Sarah Wickham, whose career in the care sector spans two decades. Having worked as a live-in carer, personal assistant, and care home manager, she brings extensive knowledge and a deep passion for delivering high-quality care that enables people to remain independent and enjoy a fulfilling life at home.
Walfinch West Suffolk prides itself on recruiting compassionate carers who undergo rigorous training and DBS checks, ensuring the highest standards of professionalism, safety, and empathy. Care packages are fully personalised, created in partnership with clients and their families, and can be adapted as needs change.
At its heart, Walfinch West Suffolk believes that care is about more than assistance — it is about dignity, independence, and enabling people to thrive in the place they feel most comfortable: their own home.
Care at Walfinch West Suffolk
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Age
- 18 - 64
- 65 and over
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Key Types
- 24-Hour
- Hourly
- Live-in
- Overnight Care
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Type of Care
- Diabetic care
- Down's syndrome
- Eating disorders
- Head/brain injury
- Heart conditions
- Learning disability / Autism
- Mental Health
- Palliative / End of Life
- Parkinson's disease
- PEG feeding
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
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Specific Care Needs
- Catheter
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
- Substance misuse
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Care Services
- Companionship
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly e.g. staff are comfortable around domestic animals
- Pet services e.g. staff provide dog-walking, feeding, etc.
- Rehabilitation inc. post-op support
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
Languages
- English
Fees
Regulator Rating
Overall: Requires Improvement
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Safe:Requires Improvement
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Effective:Requires Improvement
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Caring:Good
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Responsive:Requires Improvement
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Well-led:Requires Improvement