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24/7 Helping Hands Service Ltd

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01163 192 242

Registered Office: 52-54 Brabazon Road, Oadby, Leicester, LE2 5HD

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Regulator rating: Good
Details updated 2 days ago

Availability

From £25 Per Hour
Leicestershire
Minimum Visiting Time 30 Minutes

About Us

24/7 Helping Hands Service LTD
Dear sir or madam
24/7 Helping Hands Service, We specialise in domiciliary care.
Types of service
Care in your home and supported living (private & local authority clients).
Service area
· 24/7 Helping Hands Service Domiciliary Care covers the LE1, LE2, LE5, LE18
What we do
· We are excellent at what we do and our services are second-to-none. Our domiciliary care service offer wide range of services ranging from light housework to shopping. We are excellent at providing staff at short notice.
· The motto for our domiciliary care service is simply "Quality care to maintain a healthy lifestyle" & our confidence is that this is all delivered / facilitated in your own home. Options of flexible contracts as well as one off care services are available.
Our Philosophy
We promote the recognition that everyone is acknowledged and respected as an individual with their own beliefs, values, experiences and needs.
Within legislative constraints, we endeavour to empower everyone to exercise personal choice and responsibility for themselves and acknowledge any consequences their actions may have on others.
We endeavour to minimise risk in order to provide a safe and supportive environment for all.
We provide thorough and comprehensive risk assessments and management care plans in collaboration with the client, care support workers and any other professionals involved in the client’s care.
OUR VISION
Our vision is to be a ‘Domiciliary Homecare Provider’ that provides exceptional quality care of the highest order, whilst offering a high degree of choice to all our clients.
OUR MISSION
Our mission is to promote high quality, sustainable care services so that people can continue to live at home and in their local community.
OUR PRINCIPAL OBJECTIVE
The principal objective of our homecare service is the provision of client centred support to enable our clients to be cared for in their own home for as long as possible, whilst enhancing their quality of life.


OUR COMMITMENT TO YOU
Diversity
We will recognise diversity in beliefs, cultures and relationships of our clients, including their loved ones as well as our staff. With this in mind, we will therefore aim to provide an appropriate, personalised & sensitive service that advocates for and achieves positive outcomes for all clients. To create a respectful & supportive working environment, we will take the time to communicate clearly, ensuring that everyone understands one another and feels included.
Empowerment
We will involve clients in their care plan and any interventions recommended. Client choice will be respected at all times.
Respect
Our belief is that the dignity and value of every client must be recognised and respected. We will encourage every client to exercise his / her full potential for making personal choices related to opportunities and lifestyles. We will always ensure that all our clients are consulted directly in decisions over the provision, extent and timing of any care planned.
Approachable
We will be considerate, responsive, patient and respectful in our dealings with our clients and will listen actively.
Staff
All our staff are experienced with the appropriate skills and are all DBS (CRB) checked at an enhanced level. We will give our staff the support they need to develop.

Care at 24/7 Helping Hands Service Ltd

  • Age
    • 18 - 64
    • 65 and over
  • Type of Care
    • Palliative / End of Life
    • Personal care
  • Specific Care Needs
    • Catheter
    • Dementia inc. Alzheimer's disease
  • Care Services
    • Companionship
    • Cultural support e.g. faith, values and beliefs
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • Male or female carers available
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. All staff complete and maintain current Infection Prevention and Control training to support safe care delivery. Care and support can be provided in Hindi, Punjabi, and Gujarati to promote clear communication and understanding. Please get in touch for further information about the team.

Funding Sources

  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • Gujarati
  • Hindi
  • Punjabi

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£25

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report