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Elderflower Care Services – East Midlands

03302 366 506

Registered Office: 3 North Street, Oadby, Leicester, LE2 5AH

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Regulator rating: Requires Improvement
Details updated 2 weeks ago

Availability

From £31 Per Hour
Leicestershire County Council
Minimum Visiting Time 30 Minutes

About Us

Elderflower Care Services Ltd is a trusted provider of high-quality domiciliary and complex care across the UK. We support people to live safely, independently, and comfortably in their own homes by delivering personalised, compassionate care tailored to each individual’s needs.

Our team of dedicated caregivers, support workers, and registered professionals work collaboratively with families, GPs, district nurses, and community health partners to ensure the highest standards of care. From companionship to specialist complex care, we are committed to dignity, respect, and person-centred support in everything we do.

Mission
To empower every individual we support to live a fulfilling and independent life by delivering safe, compassionate, and personalised care within the comfort of their home.

What We Do (Services)

Personal care (washing, dressing, hygiene)

Medication administration & management

Complex care (PEG feeding, stoma care, catheter care, etc.)

Dementia support

Learning disability support

Mental health support

Live-in care

Respite care

Post-hospital / reablement care

Domestic assistance & meal support

Companionship and community engagement

Our Values

Compassion: We care for every person as if they were a member of our own family and pride ourselves on our "Our Family, Caring for your Family" slogan.

Dignity & Respect : Everyone deserves to be treated with empathy and kindness.

Reliability: Consistent, dependable care built on trust.

Person-Centred Support: Every care plan is tailored to individual needs and preferences.

Quality & Professionalism: High standards backed by continuous training and CQC compliance.

Locations: We Serve

Elderflower Care Services delivers support across multiple regions including:

North Yorkshire

East Midlands

North East

Care at Elderflower Care Services – East Midlands

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. Services are delivered by staff who can communicate effectively in several languages including Yoruba, Nepalese, and Shona. For additional information regarding the team, please get in touch.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • Hindi
  • Nepalese
  • Punjabi
  • Shona
  • Yoruba

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£236
Hourly Price
£31
Live-in rate (£ per week)
£1,650
Overnight rate (£ per night)
£220

Regulator Rating

Overall: Requires Improvement

  • Safe:
    Good
  • Effective:
    Requires Improvement
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Requires Improvement