About Eagle House
We will work with each person to increase their interests and activities and enable them to grow and develop new interests and enjoy fresh experiences.
We believe that individuals should be at the heart of the planning process for all services and support and the level of support given can be tailored to each person’s needs. The planning and support will be comprehensive in nature dealing with all major aspects of a person’s life, including social, educational, vocational, financial, recreational and leisure activities. Each person regardless of severity of need or impairment, has the capability to grow, learn and develop, and this can be enhanced by ensuring people have access to their community and to mainstream resources.
The property is in Eagle, Eagle is a village in the North Kesteven District of Lincolnshire, England. It is situated 7 miles south-west from Lincoln and 2 miles east from north Scarle. The building has recently been renovated to an extremely high standard. We will be registered with CQC for adults aged 18-65 and 65+ specialising in mental health.

We will take time to understand the daily routine of each person and maintain their dignity and privacy at all times. This will include cultural needs and beliefs, personal care, activities, leisure interests and domestic tasks. An in-depth support plan will be created from the very start and we will ensure that they are up to date and make changes when they are needed. The service user will always be involved in the care planning process and choice will always be valued.

We will work with each person to help them identify any health needs they may have and assist them to manage these needs e.g. supporting them to attend any health care and dental appointments, manage any medication and promote a healthy lifestyle.

Each person will have an individual risk assessments and we will strive to provide the best opportunities and choices- the freedom to try different activities and experiences to help them live a fulfil their lives, we believe in taking positive risks and ensuring individuals are not institutionalised, inclusion matters.

We will work with existing management strategies and care plans for behavioural needs and these will be regularly reviewed. Staff will support each person to live their life how they wish to and enable them to have access to the community, whilst safely managing any challenging behaviour they may have. All staff will be trained in Positive Behaviour Support which will help staff better understand the individual person, identify potential triggers in behaviour and help support the person to minimise challenging behaviours.

The care package in place for each person will be determined by their needs and wishes. We devise packages on a shared care element inclusive of 3 hours 1-1 and any additional 1-1 hours required. They will be fully involved in all aspects of their life and the choices and decisions that need to be made. We will always encourage each person to take ownership for their own development.

Our staff will always put the person at the centre of care, providing a complete care package tailored to their precise needs. We will provide the correct and necessary level of staffing for each service user and ensure the service is safe.

All of our staff have received training to meet the mandatory requirements. We also have specific training on the diagnosis of the individuals we support as we feel this is important than just mandatory training. We will never refuse a staff member the opportunity to take on additional training and believe that personal progression is a key to staff retention. We will constantly encourage staff to update and improve their skills.

We will provide assistance and support with activities which may include providing transport, assisting on public transport, help with paperwork or banking and support with GP visits. This support leads to greater independence and increased confidence.

Each person will be offered a full programme of activities based on his or her interests and needs e.g. swimming, cinema, art and crafts, horse riding, gardening, day trips out, computer skills and games, cooking and developing ‘life skills’.

If you are interested in viewing the service, arranging an assessment, or simply making a general enquiry about the service and packages offered please call 01522475999