Mushkil Aasaan

Mushkil Aasaan - "Care for the Community by the Community."

Regulated by the Care Quality Commission (CQC), Mushkil Aasaan Limited has been a Specialist Domiciliary Care Provider since 1995. Rated ‘Good’, we deliver Safe, Effective, Caring, Responsive and Well-led services to children and adults within their own homes across Wandsworth and South London.

As a Specialist Provider, Mushkil Aasaan offers Person-Centred packages of care within a holistic model of support that transcends basic needs, reflecting detailed knowledge of the community’s faiths, values, customs, language and dietary requirements. Our framework is rooted in cultural awareness, faith sensitivity and linguistic understanding, placing us at the heart of the communities we serve. We are committed to equal access for all, regardless of gender, race, religion, social class, disability or protected characteristics.

Our Approach to Care.
Every Service User receives a personalised Support Plan developed in partnership with them, their families, advocates and relevant Health and Social Care professionals. Our Care Plans:

Respect privacy, dignity and personal wishes

Promote independence and self-determination

Reflect cultural, linguistic and religious needs

Include detailed risk assessments

Are reviewed regularly to respond to changing circumstances

We work collaboratively with Service Users and professionals to ensure care remains safe, proportionate and outcome-focused.

Core Domiciliary Care Services
We provide flexible home care tailored to short-term, long-term and complex needs:

Personal care: washing, bathing, dressing, grooming, continence support and daily living assistance delivered with dignity

Medication support: prompting and monitoring in line with safe practice

Mobility assistance: moving and handling, transfers, walking and use of aids

Meal preparation: culturally appropriate meals including Halal, vegetarian and other dietary needs

Companionship and social engagement to reduce isolation

Domestic support including shopping and light household tasks

Rehabilitation and reablement following hospital discharge

Respite care to support family carers

Overnight and waking night support, including double-up care where required

We support children and adults with a wide range of needs:

Physical disabilities and frailty

Sensory impairments with adapted communication support

Learning disabilities, promoting life skills, confidence and participation

Mental health conditions, including counselling, advocacy, therapeutic activities and peer support

Dementia and Alzheimer’s, maintaining routines, cultural identity and communication

Parkinson’s disease

Cancer, working in partnership with Macmillan Cancer Support

NHS Commissioned and End of Life Care
Commissioned by the NHS, Mushkil Aasaan delivers End of Life Care across diverse communities, working in partnership with multidisciplinary professionals. We aim, where possible, to match Careworkers with Service Users of similar cultural heritage, language or faith. Our approach promotes dignity, reassurance, consent, spiritual comfort and close communication, enabling individuals to remain in familiar surroundings while supporting families emotionally and practically.

Cultural and Community Strength
Our workforce reflects community diversity and lived experience, offering multilingual support including Urdu, Hindi, Bengali, Somali, Arabic, French and Italian. We provide:

Faith-sensitive support

Cultural dietary awareness

Choice of male or female carers (where possible)

LGBTQ+ inclusive care

Pet-friendly services

Governance, Quality and Accountability
We maintain structured governance systems including safer recruitment, enhanced DBS checks, ongoing training, supervision, care plan audits, spot checks and Service User feedback. Our leadership promotes safeguarding, transparency and continuous improvement.

Funding Options
We accept private funding, Local Authority packages (with or without top-up), Direct Payments and NHS Continuing Healthcare, working with partners to ensure safe transitions and continuity of care.

Additional In-House Community Support

Advocacy and Advice

Crisis intervention

Counselling and Therapies

Citizens Advice and Welfare Rights Support

NHS Peer Support

EMHIP Mental Health Support

Structured Support Groups

Children and Families Care

Our Commitment
Since 1995, Mushkil Aasaan has continuously responded to evolving community needs while remaining rooted in compassion, equality and cultural understanding. We recognise that inviting a care provider into your home requires trust, transparency and confidence.
As a regulated provider rated ‘Good’, we are committed to maintaining high standards of safety, governance and professional accountability. Our focus remains on delivering care that is Safe, Effective, Caring, Responsive and Well-led.