Pilgrims Way Nursing Home is a privately owned, family run business and has been established since 1984. Pilgrims Way Care Home with Nursing is a nursing home situated in the area of Maidstone. We can accommodate 66 residents. We has a 'Good' rating from the CQC. Pilgrims Way Care Home with Nursing also offers respite care. We also provided full nursing care, care for those with dementia, end of life care and standard nursing care.
Independence
• We are aware that our residents have given up a good deal of their independence in entering a group living environment. We regard it as more important to foster our residents' remaining opportunities and to think and act without reference to another person in the following ways.
• Providing, as tactfully as possible, human or technical assistance when it is needed.
• Maximising the abilities our residents retain for self-care, independent interaction with others and for carrying out the tasks of daily living unaided.
• Helping residents take reasonable and managed risks.
• Enabling residents to establish and retain contacts beyond the home into the wider community.
• Encouraging residents to access and contribute to the records of their own care.
Choice
• We aim to help residents exercise the opportunity to select from a range of options in all aspects of their lives in the following ways:
• Providing meals which enable residents as far as possible to decide for themselves where, when and with whom they consume food and drink of their choice.
• By involving residents in the development of their care plan and resident’s deciding on how that care is to be delivered, so that it meets their desired outcomes.
• Offering residents a wide range of leisure activities from which to choose.
• Enabling residents to manage their own time and not be dictated to by set communal timetables.
• Avoiding wherever possible treating residents as a homogeneous group.
• Respecting individual, unusual or eccentric behaviour in residents.
• Retaining maximum flexibility in the routines of the daily life of the home.
Staffing
We are aware that the Home's staff will always play a very important role in residents' welfare. To maximise this contribution, we will do the following:
• Employ staff in sufficient numbers and with the relevant mix of skills to meet residents' needs.
• Always provide an appropriate number of staff with qualifications in health and social care.
• Observe recruitment policies and practices which both respect equal opportunities and protect residents' safety and welfare.
• Offer our staff a range of training which is relevant to their induction, experience and further development.
Focus on residents
We want everything we do in the Home to be driven by the needs, abilities and aspirations of our residents, not by what staff, management or any other group would desire. We recognise how easily this focus can slip and we will remain vigilant to ensure that the facilities, resources, policies, activities and services of the Home remain resident led.
Social activities, hobbies and leisure interests
We try to make it possible for our residents to live their lives as fully as possible. We do the following:
• We aim, as part of the assessment process, to encourage potential residents to share with us as much information as they are happy to give about their social, cultural and leisure interests, as a basis for helping them during their period of residence in the Home.
• We endeavour to facilitate residents continuing to enjoy as wide a range of individual and group activities and interests as possible both inside and outside the home, to carry on with existing hobbies, pursuits and relationships, and to explore new pursuits and experiences. All residents are entitled to use the dining room, the communal lounges, other sitting and circulating areas, and the grounds of the Home, but those who wish to may remain in their own rooms are free to do so. Residents are encouraged to personalise their own rooms with small items of furniture and other possessions and will consider individual preferences in matters of decoration and furnishings.
• We have regular organised social activities. We create a monthly programme of events and activities with the activity team. We hope that friendships among residents will develop and that residents will enjoy being part of a community, but there is no obligation for any resident to join in any of the communal social activities.
• We have facilities including a hairdressing salon, communal lounges, separate dining facilities, sitting areas outside in the garden which are wheelchair accessible.
Our full Service user guide and statement of purpose can be requested.