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Home Instead Market Harborough

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01858 540 317

Registered Office: 32 St. Marys Road, Market Harborough, LE16 7DU

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Regulator rating: Outstanding
Details updated 2 weeks ago

Availability

From £37 Per Hour
Home Instead
Leicestershire
Minimum Visiting Time 1 Hour

About Us

All the staff at Home Instead Mill Farm are motivated to provide exceptional care to our clients and peace of mind for their families who may not live nearby. It is not easy to write all that makes us different in a paragraph but we have tried!
Our Specialist, person centred care makes a huge difference to clients and their families. In addition to our annual feedback surveys and regular care plan service reviews people have written in; one daughter wrote to say –

‘I wanted to thank you from the bottom of my heart for the care provided to Edward, you selected the most wonderful team all providing attentive care and conversation that made this last part of Edwards life doable with dignity’. Another wrote from herself and her sister ‘Thank you for the amazing care you gave our mother and the support you gave to us personally’.

Julie wrote ‘Mum really enjoyed the company from the team, she will miss them. All the staff at Home Instead were so lovely and I think it is a wonderful company which I would recommend to anybody’

It is lovely to receive praise from other social care professionals, Karen a Development Manager at a supported living complex wrote ‘ I was so impressed with Mary, how caring, patient and helpful she was with my resident who was still on the floor. In my job I meet many carers from different companies, and I felt that Mary was exceptional and definitely should be recognised’.

We recently introduced training as qualified nail care technicians to support with foot and hand nail care including cutting the nails. Clients living with dementia may not fully understand the need of having their nails cut.

One lady kept walking round and did not understand we were there for nail care, our carer went and sat down asking the son to sit down too, his mother then sat down, the carer went and filled the bowl to soak her feet and start her pamper session. Her son remarked it was like being at the seaside with her feet in soak which made her smile, he went and got her sun hat and an ice lolly, and we have a lovely photo of her enjoying her pamper.

Another lady living with dementia needed some foot care, she sometimes displays erratic behaviour, and we primed the carer, one of her regular care team that if she only accepted a foot soak that would be a win. However, the lady engaged with the pamper session and allowed her feet to be soaked and her toenails cut and filed, and cream applied to her feet and legs.

Many clients need basic foot care to keep nails clean and tidy. The introduction of this service has proved popular with existing clients and a gentle introduction to people just beginning their personal care journey.

We continue to provide events in the community to support people who may be struggling with loneliness and isolation, hosting friendship lunches in the areas that we support clients in. These have been popular with people and has encouraged partnership working with guests from VASL, and the fire service who have come along to speak to our group about services available to them from volunteer drivers to free fire home safety checks.

Care at Home Instead Market Harborough

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. All staff complete and maintain current Infection Prevention and Control training to support safe care delivery. Services are delivered by staff who can communicate effectively in Hindi, and Gujarati. For additional information regarding the team, please get in touch.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • Gujarati
  • Hindi

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£275
Hourly Price
£37
Live-in rate (£ per week)
£1,925
Overnight rate (£ per night)
£330

Regulator Rating

Overall: Outstanding

  • Safe:
    Outstanding
  • Effective:
    Outstanding
  • Caring:
    Outstanding
  • Responsive:
    Outstanding
  • Well-led:
    Outstanding
See the report

Additional Information

Awards
  • CQC Rated Outstanding since 2016 - and Outstanding All Areas of inspection since November 2019