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Details updated 5 days ago
From £30 Per Hour
Norfolk County Council
Minimum Visiting Time 2 Hours
38 Prince of Wales Road
07496 637 930
07496 637 930 (Enquiries)
Registered Office: 38 Prince Of Wales Road, Norwich, NR1 1LG
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Regulator rating: Unknown/Not rated
Availability
About Us
38 Prince of Wales Road, Norwich NR1 1LG is the operational base for Tera Healthcare’s domiciliary care service. From this location, the team coordinates high-quality personal care and support for adults of all ages living in their own homes across Norwich.
The registered manager is Marge Ntabeni, with Makhado Churchill Ramabulana as the nominated individual providing oversight and compliance leadership.
The service focuses on person-centred home care, promoting independence, safety, dignity, and consistent support. Staff are trained, supervised and coordinated from this office, where rotas, quality audits.
This base serves as the hub for assessments, client communication, referrals, and staff deployment, ensuring responsive and well-led care in the community.
Care at 38 Prince of Wales Road
-
Age
- 18 - 64
- 65 and over
-
Key Types
- 24-Hour
- Hourly
- Live-in
- Overnight Care
-
Type of Care
- Diabetic care
- Down's syndrome
- Eating disorders
- Head/brain injury
- Learning disability / Autism
- Mental Health
- Nursing
- Palliative / End of Life
- PEG feeding
- Personal care
- Physical disability
- Sensory impairment (visual / hearing)
-
Specific Care Needs
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stroke
-
Care Services
- Companionship
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
All team members hold valid DBS checks in line with safer recruitment practices. Further details about the team are available upon request.
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
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Languages
- English
Fees
Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required.
The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£30
Regulator Rating
Overall: Unknown/Not rated
-
Safe:Unknown/Not rated
-
Effective:Unknown/Not rated
-
Caring:Unknown/Not rated
-
Responsive:Unknown/Not rated
-
Well-led:Unknown/Not rated
Additional Information
Accreditations
- CQC Norfolk Trusted Trader
- CQC 1-17131407968 Norfolk Trusted Trader Scheme
- CQC 1-17131407968 Norfolk Trusted Trader Scheme
Awards
- CQC Norfolk Trusted Trader
- CQC Norfolk Trusted Trader
- CQC Norfolk Trusted Trader