Heathcote
19-23 Unthank Road, Norwich, Norfolk, NR2 2PA
01603 625 639
(Admissions)
About Us
Heathcote is a residential care home on Unthank Road, just a stone's throw away from Norwich city centre in Norfolk. We provide short-term, respite care and longer term care and support at the home.
One of four Black Swan homes in Norwich, the home provides care and support for up to 29 residents in a beautiful building. The comfortable bedrooms are dotted around the home, which has large, separate communal lounges, dining rooms, a hair salon and adapted bathrooms. Outside there are private gardens and a shaded patio area where we enjoy barbecues and outdoor events for our residents, their families and friends and the local community.
At the home we provide person-centred care for our residents, good food and a wonderful atmosphere which really makes it feel like home. We take pride in providing a wide range of enriching activities to suit residents’ likes and interests, with varied activities taking place every day.
Heathcote has been rated ‘Good Overall’ by the Care Quality Commission in its latest inspection, receiving an ‘Outstanding’ rating in the caring segment of the report, including this lovely quote: “We saw many examples of outstanding and positive caring interactions between the staff and people living in the service.”
Care Types
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Duration
- Long-term
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Age
- Adults 65 and over
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Type of care
- Residential
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Short stay services
- Day Care Services
- Intermediate Care
- Reablement Support
- Rehabilitation
- Respite Care
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Specific care needs
- End Of Life Care
- Frailty
- Hearing Impairment
- Sight Impairment
- Speech Impairment
Care Home Facilities
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Key Features
- Dining Room
- Garden
- Lift
- Lounge
- Pets Allowed
- Protected Mealtimes
- Quiet Area
- Resident Choice Dining
- Wifi
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Accessibility
- Escort Service to Appointments
- Free Parking (on-site)
- Wheelchair Access
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Leisure and Wellbeing
- Activities (bingo, etc.)
- Cinema
- Daily Newspapers
- Family Room
- Hair Salon
- Individual/Group Outings
- Laundry Service
- Podiatry
- Post
- Terrace
- Wellbeing
Room Facilities
-
Key Features
- Own Furniture Allowed
- Pets Allowed
- Wifi
-
Dining
- Meals In Bedroom
-
Bathroom
- En Suite and Communal Bathrooms
- Wet Rooms
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Accessibility & Equipment
- Assisted Bathroom
- Call Bells
- Ground Floor Rooms
- Hoisting
- Wheelchair Access
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Leisure & Wellbeing
- Hairdressing (in room)
- TV Point
In The Area
| Bar | 0.1 miles | |
| Bus Station | 1.1 miles | |
| Cinema | 0.6 miles | |
| Dentist | 0.1 miles | |
| Doctor | 0.2 miles | |
| Hospital | 0.6 miles | |
| Park | 0.2 miles | |
| Pharmacy | 0.2 miles | |
| Shop | 0.2 miles | |
| Supermarket | 0.1 miles |
Languages
- English
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Regulator Rating
Overall: Good
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Safe:Good
-
Effective:Good
-
Caring:Outstanding
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Responsive:Good
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Well-led:Good