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St John's House

An outside view of the home
Photo of the garden where applicable
Photo of the lounge area
Photo of the dining area
Photo of a typical bedroom
An additional photo
An additional photo
An additional photo
An outside view of the home
Photo of the garden where applicable
Photo of the lounge area
Photo of the dining area
Photo of a typical bedroom
An additional photo
An additional photo
An additional photo
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Heigham Road, Norwich, Norfolk, NR2 3AT

01603 299 000

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Regulator rating: Outstanding
Details updated 2 weeks ago

Rooms available

60 total beds
Privately Owned
Norfolk County Council

About Us

St John's House was rated Outstanding in June 2023 by the Care Quality Commission and was the winner of National Care Home of the Year 2023 at the Caring UK Awards. The home offers a new style of premium luxury care and delivers high quality services of hospitality provided in line with high quality care. Attention to every detail has be given due consideration.

St John's House provides a high standard of quality care to people requiring residential and dementia care. The home prides itself on the services of that comparable to a luxury hotel. The home boasts huge communal areas which include a bridge club, library, Hamptons lounges, a Savoy Hair and Nail Salon, Village Store, as well as its own Carters coffee house and beautifully landscaped gardens with lighting features and a cascading waterfall.

St John's House is a home in the area of Norwich, which can accommodate 60 residents offering permanent and short stay services; respite care, reablement support and discharge to assess.

Care Types

  • Duration
    • Long-term
    • Short-stay
  • Age
    • Adults 65 and over
    • Adults under 65 yrs
  • Type of care
    • Dementia Residential
    • Physical Disability
    • Residential
    • Sensory Impairment
  • Short stay services
    • Reablement Support
    • Respite Care
  • Specific care needs
    • Diabetes
    • End Of Life Care
    • Frailty
    • Hearing Impairment
    • Heart Disease
    • Incontinence
    • Parkinsonism
    • Sight Impairment
    • Speech Impairment
    • Stroke

Care Home Facilities

  • Key Features
    • Cafe
    • Dining Room
    • Garden
    • Lift
    • Lounge
    • Purpose Built
    • Quiet Area
    • Resident Choice Dining
    • Wifi
  • Accessibility
    • Escort Service to Appointments
    • Free Parking (on-site)
    • Minibus
    • Wheelchair Access
  • Leisure and Wellbeing
    • Activities (bingo, etc.)
    • Cinema
    • Daily Newspapers
    • Designated Smoking Area
    • Dry Cleaning
    • Hair Salon
    • Individual/Group Outings
    • Laundry Service
    • Podiatry
    • Post
    • Terrace
    • Wellbeing

Room Facilities

  • Key Features
    • Double/twin Rooms Available
    • Own Furniture Allowed
    • Wifi
  • Dining
    • Meals In Bedroom
  • Bathroom
    • En Suite and Communal Bathrooms
    • Wet Rooms
  • Accessibility & Equipment
    • Assisted Bathroom
    • Call Bells
    • Ground Floor Rooms
    • Hoisting
    • Wheelchair Access
  • Leisure & Wellbeing
    • Private Terrace/Garden
    • TV Point

In The Area

Airport 2.6 miles
Bank 0.6 miles
Bar 0.1 miles
Bus Station 1.2 miles
Cinema 0.7 miles
Dentist 0.2 miles
Doctor 0.1 miles
Park 0.2 miles
Pharmacy 0.1 miles
Shop 0.1 miles
Supermarket 0.1 miles
Train Station 1.2 miles

Languages

  • English

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • Self-funding (private)

Regulator Rating

Overall: Outstanding

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Outstanding
  • Well-led:
    Outstanding
See the report

Additional Information

Accreditations
  • EnRICH End of Life Care - 6 steps
  • ENRICH
Awards
  • Caring UK Awards Winner - National Care Home of the Year 2023 Caring UK Awards - Quality In Housekeeping 2025
  • Caring UK Awards Winner - Regional Care Home of the Year 2023
  • Regional Winner - NACC Care Chef 2023