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Serve Homecare

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A company logo
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01438 576 789

Registered Office: The Old Bank, 162 High Street, Stevenage, SG1 3LL

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Regulator rating: Good
Details updated 4 days ago

Availability

From £16 Per Hour
Hertfordshire County Council
Minimum Visiting Time 30 Minutes

About Us

At Serve Homecare, we are a trusted, community-focused provider delivering high-quality domiciliary care across Stevenage and North Hertfordshire. Since 2019, our mission has been simple: to provide safe, reliable, and person-centred care that enables individuals to remain independent in the comfort of their own homes.

We understand that care is not just about completing tasks—it’s about building relationships, maintaining dignity, and supporting people to live the life they choose. Every care package we deliver is tailored to the individual, ensuring their needs, preferences, and routines are always respected.

Our team is made up of dedicated, compassionate professionals who are committed to making a difference every day. We invest heavily in training, development, and support, ensuring our staff have the skills and confidence to deliver exceptional care.

As a growing provider, we combine strong local knowledge with structured, high-quality processes, allowing us to deliver consistent and dependable care to our clients and their families.

We are proud to be recognised as a 5-star employer on Indeed, reflecting our commitment not only to those we support, but also to the people who deliver that care.

At Serve Homecare, we believe that great care starts with great people, and we are committed to raising standards across the sector by delivering care that is professional, compassionate, and always centred around the individual.

Care at Serve Homecare

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Overnight Care
  • Type of Care
    • Heart conditions
    • Palliative / End of Life
    • Parkinson's disease
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. All staff complete and maintain current Infection Prevention and Control training to support safe care delivery. Services are delivered by staff who can communicate effectively in several languages including Lithuanian, Punjabi, and Telugu. For additional information regarding the team, please get in touch.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • Gujarati
  • Lithuanian
  • Polish
  • Punjabi
  • Telugu

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£16

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report

Additional Information

Awards
  • Serve Homecare has been rated “Excellent” by Hertfordshire County Council through the PAMMS quality monitoring framework.
  • Serve Homecare holds Silver Membership with the Hertfordshire Care Providers Association (HCPA).