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Optimam Complex Care

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08006 895 588

Registered Office: 8 High Street, Waltham Cross, EN8 7BY

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Regulator rating: Good
Details updated 1 month ago

Availability

From £32 Per Day
Hertfordshire County Council
Minimum Visiting Time 8 Hours

About Us

Optimam Complex Care is CQC-registered to provide quality care to individuals living with complex health conditions for both adults and children.

Optimam's Nurse-led approach promotes clinical excellence to people of all ages and aims to provide all necessary support for them to continue living with their conditions while maintaining their lifestyle. Optimam's nurses and health care assistants deliver the best complex care in the service users' individual homes within the community.

Optimam's focus and priority are centred on delivering high quality person-centred care. Optimam works collaboratively with multi disciplinary teams across health and social care services and with private individuals. Optimam also works with local authorities, Independent Commissioning Boards (ICB) and private clients.

Optimam provides 24 hours care, 7 days a week.

Optimam believes in promoting trust and understanding, centred on openness and transparency including when something has gone wrong. Optimam believes that every incident or feedback both negative and positive is an opportunity to learn and improve service delivery.

Care at Optimam Complex Care

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Nursing
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All team members hold valid DBS checks in line with safer recruitment practices. Please get in touch for further information about the team.
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Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£32
Live-in rate (£ per week)
£4,000
Overnight rate (£ per night)
£32

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report