Caremark East Hertfordshire and Broxbourne
01920 733 026
(Enquiries)
Registered Office: Ground Floor, Left Hand Unit, Sucklings Yard, Church Street, Ware, SG12 9EN
Availability
About Us
⭐ Overview
Caremark East Hertfordshire & Broxbourne is a locally owned, premium home care provider delivering compassionate, person-centred support to individuals in the comfort of their own homes.
We support older adults, people living with dementia, individuals with physical disabilities, and those requiring specialist or complex care. Our mission is simple: to enable people to live safely, independently, and with dignity in the place they love most – their home.
We combine strong local leadership with the reassurance of being part of the trusted national Caremark network.
🏆 CQC Rating
We are rated Outstanding by the Care Quality Commission, reflecting excellence in:
Caring
Responsive
Well-Led
Safe
Effective
This rating demonstrates our commitment to delivering consistently high standards of care and leadership.
❤️ What Makes Us Different
✔ Truly Person-Centred Care
Every client receives a detailed assessment and tailored care plan built around their routines, preferences, and goals.
✔ Relationship-Led Support
We prioritise continuity of carers, building meaningful relationships based on trust and familiarity.
✔ Premium Quality Standards
Robust recruitment, enhanced training, and ongoing supervision ensure exceptional care delivery.
✔ Responsive & Flexible
From short daily visits to 24-hour live-in care, we adapt quickly as needs change.
✔ Strong Local Leadership
Led by experienced local directors and a hands-on management team who are actively involved in day-to-day care oversight.
🏠 Services We Provide
Personal Care (washing, dressing, mobility support)
Live-In Care (24-hour support at home)
Dementia Care
Respite Care
Companionship & Social Support
Medication Support
Reablement & Post-Hospital Support
Night Care (sleep-in & waking nights)
Physical Disability Support
Complex & Condition-Specific Care
Domestic & Household Assistance
We support both privately funded clients and local authority funded care packages.
👨👩👧 Who We Support
Older adults wishing to remain at home
People living with dementia
Individuals recovering from illness or surgery
Adults with long-term health conditions
Families needing respite or additional support
📍 Areas We Cover
We provide home care across East Hertfordshire and Broxbourne, including:
Ware • Hertford • Bishop’s Stortford • Sawbridgeworth • Hoddesdon • Broxbourne • Cheshunt • Goffs Oak • Surrounding villages
🌟 Our Promise
At Caremark East Hertfordshire & Broxbourne, care is never rushed or transactional. We treat every client as we would our own family — with warmth, respect, professionalism, and compassion.
We are proud to be one of the area’s leading home care providers and a trusted partner for families seeking reliable, high-quality support.
Care at Caremark East Hertfordshire and Broxbourne
-
Age
- 18 - 64
- 65 and over
-
Key Types
- 24-Hour
- Hourly
- Live-in
- Overnight Care
-
Type of Care
- Diabetic care
- Down's syndrome
- Eating disorders
- Head/brain injury
- Heart conditions
- Learning disability / Autism
- Mental Health
- Palliative / End of Life
- Parkinson's disease
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
-
Specific Care Needs
- Cancer
- Catheter
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
- Substance misuse
-
Care Services
- Companionship
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly e.g. staff are comfortable around domestic animals
- Rehabilitation inc. post-op support
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
Languages
- English
Fees
Regulator Rating
Overall: Outstanding
-
Safe:Good
-
Effective:Good
-
Caring:Outstanding
-
Responsive:Outstanding
-
Well-led:Outstanding
Additional Information
- Caremark's East of England Leading Caremark Home Care Business 2026