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Total Care and Compliance Services

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07886 126 094
07886 126 094 (Enquiries)

Registered Office: 26 Bridge Road East, Welwyn Garden City, AL7 1HL

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Regulator rating: Unknown/Not rated
Details updated 3 days ago

Availability

From £28 Per Hour
Hertfordshire County Council
Minimum Visiting Time 30 Minutes

About Us

It is the aim of Total Care and Compliance Services Ltd to deliver a service of personal care and associated domestic services to meet the needs of service users in their home environment.

This will be achieved by promoting a standard of excellence that embraces fundamental principles of Good Care Practice that is witnessed and evaluated through the practice, conduct and control of quality care in the domestic environment.

Total Care and Compliance Services Ltd offers its services to service users irrespective of their race or ethnic origin, creed, colour, religion, political affiliation, marital status, parenthood, s and disabilities or impairments. The sole criterion for accepting a service user is the perceived ability of Total Care and Compliance Services Ltd to satisfactorily provide assessed care needs.
The key values that inspire us:
Person-centred: We treat every person who uses our service as an individual.
Outcome-focused: We seek to support people to achieve positive outcomes.
Commitment: We never give up in ensuring that we deliver exceptional support.
Partnership: Working with everyone to make a difference.
The principles that guide our practice include.
Choice - We believe that everyone should be able to make choices with the right help and support, and express preferences about their day-to-day lives.

Independence - Promoting independence is a key aim for Total Care and Compliance Services Ltd.

Rights - We ensure that our service users have the right to an education, to vote and to express their opinions, with help and support, to do so where necessary.

Inclusion - We ensure that our service users are supported to access local facilities and take an active part in their community.

We have a full-time registered manager and care coordinators who will be visiting Service Users in their own homes regularly to ensure the regulated activity is carried out in accordance with compliance. Service delivery is monitored via several routes including service users feedback and staff surveys. The registered manager and coordinators regularly communicate with all service users, to gain assurance of compliance with the fundamental standards. This includes getting feedback from those important to them.

GEOGRAPHICAL LOCATIONS SERVED BY THE ORGANISATION:
Total Care and Compliance Services Ltd operates within Hertfordshire and surrounding areas.

Care at Total Care and Compliance Services

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Learning disability / Autism
    • Mental Health
    • Palliative / End of Life
    • Personal care
    • Physical disability
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
  • Care Services
    • Companionship
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. All staff complete and maintain current Infection Prevention and Control training to support safe care delivery. For additional information regarding the team, please get in touch.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£280
Hourly Price
£28
Live-in rate (£ per week)
£1,400
Overnight rate (£ per night)
£76

Regulator Rating

Overall: Unknown/Not rated

  • Safe:
    Unknown/Not rated
  • Effective:
    Unknown/Not rated
  • Caring:
    Unknown/Not rated
  • Responsive:
    Unknown/Not rated
  • Well-led:
    Unknown/Not rated

Additional Information

Awards
  • Worker of the month
  • Worker of the year
  • Best performance