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Holywell House Care Centre

Holywell Dene Road, Holywell, Whitley Bay, Tyne and Wear, NE25 0LB

01912 704 549
01912 704 549 (Admissions)

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Regulator rating: Good
Details updated 1 day ago
47 total beds
Privately Owned
Northumberland County Council

About Us

Holywell House Care Centre is a home in the Holywell area of Whitley Bay, which can accommodate just over 47 residents - it has a 'Good' rating from the CQC.
The home has a dedicated Male unit (Dene View) and has capacity for 17 residents and provides dementia care, Parkinson's disease care, Behaviour's that challenge and other specialised behaviours.
Holywell also has a dedicated dementia unit (Woodside) on the first floor that has capacity for 16 residents. The room's have an ensuite toilet and a vanity basin.
Our residential unit (Henderson) is housed on the ground floor of the home and has 14 rooms with ensuite toilet and a vanity basins.
The home has an extensive patio area that can be used throughout the year for event's and activities especially in the summer months when residents and their families come together for BBQ's and entertainment.
There is a good range of resident activities going on on a daily basis with a dedicated wellbeing and lifestyle coordinator. Holywell currently has 55 staff and the pool of carers is growing weekly. We have overseas staff that have been a very welcome addition to the home. The home is working towards accreditation into the GSF of End of Life care. Pets are allowed to visit the home with their owners.


Care Types

  • Duration
    • Long-term
    • Short-stay
  • Age
    • Adults 65 and over
  • Type of care
    • Dementia Residential
    • Residential
  • Short stay services
    • Reablement Support
    • Respite Care
  • Specific care needs
    • Brain Injury
    • Challenging / Specialist Behaviour
    • Diabetes
    • End Of Life Care
    • Frailty
    • Hearing Impairment
    • Heart Disease
    • Incontinence
    • Parkinsonism
    • Physiotherapy
    • Sight Impairment
    • Speech Impairment
    • Stroke
    • Young onset dementia

Care Home Facilities

  • Key Features
    • Dining Room
    • Garden
    • Lift
    • Lounge
    • Pets Allowed
    • Protected Mealtimes
    • Quiet Area
    • Resident Choice Dining
    • Wifi
  • Accessibility
    • Escort Service to Appointments
    • Free Parking (on-site)
    • Wheelchair Access
  • Leisure and Wellbeing
    • Activities (bingo, etc.)
    • Daily Newspapers
    • Designated Smoking Area
    • Family Room
    • Hair Salon
    • Individual/Group Outings
    • Laundry Service
    • Podiatry
    • Post
    • Terrace
    • Wellbeing

Room Facilities

  • Key Features
    • Own Furniture Allowed
    • Pets Allowed
    • Wifi
  • Dining
    • Kitchenette
    • Meals In Bedroom
  • Bathroom
    • En Suite and Communal Bathrooms
    • Wet Rooms
  • Accessibility & Equipment
    • Assisted Bathroom
    • Call Bells
    • Ground Floor Rooms
    • Hoisting
    • Wheelchair Access
  • Leisure & Wellbeing
    • Hairdressing (in room)
    • TV Point

In The Area

Airport 8.3 miles
Bank 0.8 miles
Bar 0.1 miles
Bus Station 1.8 miles
Cinema 3.5 miles
Dentist 1.0 miles
Doctor 0.5 miles
Park 1.3 miles
Pharmacy 1.0 miles
Shop 1.6 miles
Supermarket 0.2 miles
Train Station 1.8 miles

Languages

  • English

Funding Sources

  • Local Authority
  • Self-funding (private)

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Requires Improvement

Additional Information

Accreditations
  • Accreditation for The Gold Standards Framework for End Of Life Care was completed on 08/07/2024
Awards
  • Shortlisted for the Caring UK Care Home Of the Year Award 2024
  • Holywell House was awarded the Gold Standards Framework Hallmark for End of Life Care on the 07/08/2024
EPC Rating
Very energy efficient - Lower running costs
(92+)
(81 - 91)
(69 - 80)
(55 - 68)
(39 - 54)
(21 - 38)
(1 - 20)
64
Not energy efficient - Higher running costs