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Surely Yours Healthcare Ltd

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03458 358 171

Registered Office: 22 Canterbury Avenue, Southend-on-sea, SS2 4QR

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Regulator rating: Unknown/Not rated
Details updated 1 month ago

Availability

From £26 Per Hour
Southend-on-Sea Borough Council
Minimum Visiting Time 1 Hour

About Us

Surely Yours Healthcare was founded on a simple yet powerful belief: that everyone deserves to receive high-quality, dignified care in the place they feel most comfortable — their own home.
The organisation was established by sisters with extensive professional experience in health and social care, combining years of practical expertise with a shared commitment to delivering compassionate, person-centred support. Through their experience, they recognised the need for care services that truly reflect the individuality of each person, and this became the foundation upon which the organisation was built.
This ethos is embodied in the name Surely Yours — a clear commitment that care will be delivered in a way that is personal, respectful, and tailored to each individual’s unique needs, preferences, and circumstances. The service promotes dignity, independence, and choice, ensuring that every person feels valued and supported.
Whilst the organisation is headquartered in Southend-on-Sea, Surely Yours Healthcare operates with the capacity to deliver services across the United Kingdom. The service adopts a flexible and responsive model of care delivery, enabling the deployment of trained staff to locations where support is required. This includes the provision of both short-term and long-term care packages, as well as urgent and emergency placements, ensuring continuity of care regardless of geographical location.
The service provides a comprehensive range of domiciliary care, including personal care, companionship, specialist dementia care, live-in care, and rapid-response support, all delivered in accordance with best practice and regulatory standards.
The Registered Manager, Mrs Theodora Machingura, leads a team of suitably trained, skilled, and compassionate care professionals. The team is committed to delivering safe, effective, caring, responsive, and well-led services, in line with the standards set by the Care Quality Commission (CQC), and to achieving positive outcomes for all individuals using the service.

Care at Surely Yours Healthcare Ltd

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Mental Health
    • Nursing
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. Please get in touch for further information about the team.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£26

Regulator Rating

Overall: Unknown/Not rated

  • Safe:
    Unknown/Not rated
  • Effective:
    Unknown/Not rated
  • Caring:
    Unknown/Not rated
  • Responsive:
    Unknown/Not rated
  • Well-led:
    Unknown/Not rated